FAQ & Delivery information

Frequently asked questions

All MYSTEROIDS™ orders are sent  discretely. For standard delivery, it’s sent First Class or First Class Signed. For express delivery, orders are sent as Special Delivery Next Day Guaranteed by 1pm®.

All orders are packed in discreet packaging so there’s no need to stress about family or roommates snooping on your Order.

We deliver Worldwide to any location of your choice.

Please contact us if you have any special requirements.

We will dispatch your order within 48 hours of payment confirmation.

Average delivery times are stated below;

Express Delivery

US: 1-3 working days

Standard Delivery

US: 3-5 working days

Once your order has been dispatched, you will be notified via email and should be able to check the status of your order . As for the tracking number – it’s not commonly shared purely due to privacy reasons and is used only when an order is not delivered/disputed. It guarantees that if the package is stopped – it will be refunded/resent to you. It’s common practice in this kind of business and is used in dark web markets too.

It’s solely the customer’s responsibility to provide the correct shipping details. If you have placed the order and have noticed an error – please contact customer support ASAP to rectify it via live chat or email. We do not provide reships on the occasion when the customer has not provided the correct shipping data.

Our store has a 99.9% success rate on delivery as we take the packaging process extremely seriously. However, we believe that there might be cases when the package was lost/stolen when in the hands of the courier. If you have not received your order within the given time frame, please “Contact Us“. We will investigate the position of your package. If tracking data shows that your order is lost – we will provide a replacement free of charge. In the case your order has the status “Delivered” – no replacement is provided as we trust the courier data.

Unfortunately due to the nature of our business and the privacy involved, we have to maintain – we cannot offer returns at this stage.

WE PAY SPECIAL ATTENTION TO THE PACKAGING AND DELIVERY OF ALL YOUR PURCHASES WITH UNIEXTRACT EACH ORDER IS TREATED WITH THE UTMOST CARE.

Discretely Packaged